Personalized Care

You will receive personal care and attention from Dr. Lo who is there every step of the way. Our experienced patient care coordinators, Tammy, Mildred and Jami, guide you through the process before, during and after your breast implant surgery.

Let’s meet the team!

Melissa – Physician Assistant

physician assistant

Our Physician Assistant, Melissa, has been with Dr. Lo since October 2018. Her dedication to patient safety and care is second to none! Melissa trained at SUNY Stony Brook, Long Island, NY, graduating in 1991. Prior to attending Stony Brook, she attended and graduated from Adelphi University, where she attained her Bachelor of Science in Biology and Master of Arts in Exercise Physiology. She began her PA career at Queens Hospital Center in General Surgery, before heading out to Arizona for 12 years, where she worked as a PA in Pediatric General Surgery and Pediatric Emergency Medicine. Melissa is a member of the American Academy of Pediatrics as well as the American Academy of Physician Assistants and is certified by the NCCPA.

Melissa is part of the initial consultation with each new patient that comes to discuss surgery with Dr. Lo. She also handles the process of getting patients ready for surgery, reviewing in detail what a patient should expect with their pre and post-op care and obtaining medical clearances if necessary. She is at the surgery center with Dr. Lo assisting in the operating room. For every procedure, patients are comfortable knowing that Melissa is there to guide them through their entire “day of surgery” experience. The day after surgery, Melissa follows up with the post-surgery care and guides them through their recovery. Her extensive experience as an emergency room and surgical PA has helped her be especially aware of how to help our patients have the best surgery experience. Her incredibly comforting manner and kind, gentle ways are very appreciated by not only our patients, but their families, and our staff! She is a top-notch addition to our already superior team here at Dr. Lo’s office.

More about Melissa: She is a proud mother to a smart, adventurous and delightful five-year-old son.
When Melissa is not busy working with Dr. Lo, you might find her at a local park with her son, playing basketball or at the pool swimming. Keeping her fitness level intact is important to Melissa, as she comes from an athletic background. She was a Division II recruit, attended Adelphi University on an athletic and academic scholarship and was part of the Women’s Soccer Team, who went to the NCAA tournament all four years.

Favorite restaurant: Her Mother’s Kitchen, literally!
Favorite song or genre: Closer to Fine, Indigo Girls
Worst habit: BREAD! Total ‘carb’ freak.
Favorite workout: Running.

Most memorable moment at Dr. Lo’s office: It’s actually endless, the gratification she sees or feels when she knows she has made a positive difference in each patient’s cosmetic journey.

Tammy – Medical Assistant


Medical Assistant to Dr. Adrian Lo, Tammy has worked with Dr. Lo for over 15 years. She is available to help all patients with medical questions and keep you feeling comfortable throughout your healing process. Tammy handles our 3D digital imaging machine, helping you understand what your potential surgical results may look like, which is very exciting!

More about Tammy: Wife, Mother of Two, Former Cheer Mom. She enjoys seeing the joy of her children when they accomplish their goals. She takes pride in her work and self-motivation to get things done. Genuinely likes to see happiness in other people once their goals are reached. Tammy also likes the beach, cooking, movies, and music.

Favorite simple indulgence: Starbucks!
Favorite Childhood Memory: learning to cook with her Grandmom
Favorite Restaurant: Dimitry’s
Favorite Song: Anything by “Train”
Favorite workout: Walking
Worst Habit: Remembering to take my “mother hat” off when it’s not required!
Most Memorable Moment at Dr. Lo’s Office: Waiting to see what my new “nickname of the day” is going to be from Dr. Lo.

Jami – Patient Care Coordinator and Marketing Manager

Jami AppenzellerOur Patient Care Coordinator and Marketing Manager, Jami, has been with Dr. Lo since 2013. Her passion for helping all of our patients is contagious, and she ensures all are very comfortable. Patients have a full understanding of the process of getting scheduled for surgery, as she meets with you at the initial consultation after you see Dr. Lo. She guides you in selecting the perfect surgery date, and is sure to make you feel confident in our practice! Jami goes over all payment options available to you as well.

More about Jami: She is a proud mother to 3 wonderful children, two sons (31 and 21) and one daughter, (11) and they live a very active and healthy lifestyle.
When Jami is not busy working for Dr. Lo, you might find her at a local dog park with one of her foster or rescue dogs, a true passion of hers.

Favorite childhood memory: Riding/competing with her pony Seagull in England.
Favorite restaurant: “M” (inside the Morris Hotel) in Philadelphia.
Favorite song or genre: Christian Rock.
Worst habit: Swedish Fish! Jami has the office “sweet-tooth”!
Favorite workout: ANYTHING OUTDOORS! Jami would work on the lawn if we would let her!
Most memorable moment at Dr. Lo’s office: “The day I coordinated having a patient of Dr. Lo’s surprise him with a visit at the office (after not seeing her for 25 years!). Dr. Lo had helped her as a little girl, when he was working at St. Christopher’s Hospital for Children. Dr. Lo created an “ear” for her that she was not born with. It was a most joyous reunion and she reminded him of how much he “changed her life and her confidence growing into a young adult.”

Lisa – Patient Financial and Surgical Communications Coordinator

Lisa is Dr. Lo’s Patient Financial and Surgical Communications Coordinator and has been with Dr. Lo since 2016. She organizes the surgical day and helps with the preparation of surgery experience for our patients. She makes sure all their “I’s are dotted and T’s are crossed!” Attention to detail is covered thanks to Lisa!

More about Lisa: Married to her College sweetheart for 24 years and is the mother to 2 talented sons. Christian just graduated college and is a drummer in a local cover band and Noah is attending Rowan University. Besides working for Dr. Lo, she also is a freelance Graphic Designer and has helped design all of Dr. Lo’s promotional materials.

Favorite Restaurant: Capital Grille
Favorite song/genre: country music but her favorite song of all time: Dancing Queen
Favorite workout: An old-fashioned step class, but she also really enjoys Barre class
Interests: In her spare time, Lisa loves to read. She also loves shopping!
Worst habit: Twirling my hair
Most memorable moment at Dr. Lo’s office: The first time I realized that everyone confuses me with Jami, our patient care coordinator because we look so similar in person (when we wear our hair the same).
Favorite Childhood Memory: Playing jailbreak with all the kids in the neighborhood

Anne – Nurse and Nurse Injector

nurse injector

Annie Newbert, BSN, RN,  is our Plastic Surgery Nurse and a Nurse Injector. Annie received her Bachelors of Science in Nursing from The University of Medicine and Dentistry of New Jersey in 2010 and began her career practicing as an ICU nurse in Philadelphia. During her time in critical care, Annie was nationally recognized for innovation and clinical excellence by the Society of Critical Care Medicine and American Association of Critical Care Nurses for her published research demonstrating the benefits of safely and effectively mobilizing critically ill patients in the ICU setting. Annie has been invited to speak at multiple national conferences empowering and educating medical professionals. With this expertise, Annie will be supporting Dr. Lo to ensure that our patients have the best possible pre- and post-operative care throughout their entire surgical journey.
Annie pursued her passion for aesthetic medicine in 2017 when she completed her certification in Botulinum Toxin and Dermal Filler administration. During her experience as a nurse injector, Annie has furthered her training utilizing the most up to date injection techniques using BOTOX, Dysport, Juvederm, Voluma & Restylane products. While expanding her training with Dr. Lo, Annie has been recognized by patients and colleagues for providing compassionate individualized care, her precise injection technique, and knowledge on facial aesthetics and anatomy. Combining her extensive clinical training and passion for aesthetic medicine, Annie will further enhance our already strong team to continue our passion to provide the best patient care possible.
Please join us in welcoming Annie to Dr. Lo’s practice during your next visit. We want to show her the warm, loving family of patients that have become so very important to us over the past 27 years. Annie fits in perfectly with our staff and patients who have met her love her already!

As an experienced Nurse Injector, I am honored to join Dr. Lo’s practice where I can provide patients with the highest quality of care and individualized treatment plans.  In my experience I have come to find that nursing comes in all forms; with one shared common goal – to help patients look and feel their absolute best.”

About me: Married to husband Steve of 5 years and has two children (3 years old and 5 months). My kids keep me active 24/7 – we love spending our days playing outside, especially at the beach!
Interests: In my free time I enjoy shopping, home decorating
Favorite restaurant: Amada
Favorite music genre: Country
Favorite workout: Running & Yoga
Most memorable moment at Dr. Lo’s office: During a post-op appointment, I watched Dr. Lo remove the nasal splint off of the face of a patient who he had done a rhinoplasty on the week before. I will never forget the look on the patients face when Dr. Lo handed her a mirror and she saw herself for the first time – it was pure joy! The feeling you get when you witness someone’s life changing right in front of you is something that will never get old.

Leah – Front Desk Ambassador

front desk

Our front desk ambassadorLeah, has been with our practice since 02/2019 and brings her youthful energy and wisdom beyond her years to our practice! Efficiency and friendliness are her specialties and ensures all of our patients are promptly attended to once arriving in our office. She is a bundle of smiles ready to help you through your office visit experience, each and every time!

More about Leah: She is a recent college graduate of Rowan University where she studied theater. Originally from Maplewood, New Jersey, she’s been living and working in Philadelphia for the past 2 years, and is in love with this city! When she’s not working at the office, she’s busy hunting for auditions and pursuing her Acting/Dancing career.

Favorite childhood memory: running around and causing trouble with my sister!
Favorite Restaurant: there’s too many in Philadelphia, I can’t decide!!
Favorite song or genre: Hip hop/R&B
Worst Habit: Coffee Addiction!!
Favorite Workout: Dancing, yoga
Most memorable moment at Dr. Los office: On my first day, I walked in and Lisa ran up to me and hugged me and said: “I’m so happy you’re here!” It was the most wonderful way to start my work with the team; I was so excited to start and begin helping them at the busy office! OR When Jami decided my nickname would be “puppy”.

Rachel – Receptionist

receptionistRachel is Dr. Lo’s receptionist, and enjoys answering the busy phones all day long here at Dr. Lo’s office. Her ability to help patients navigate who is “best” to answer their questions makes for a wonderful experience every time patients or potential patients contact our office.

More About Rachel: Rachel is a recent graduate of Rowan University with a BA in Music Industry and a specialization in Business. Rachel is new to Philadelphia and couldn’t be happier to be apart of the hustle and bustle of this vibrant city. When Rachel’s not in the office, she’s one of the lead singers with The Big House Band playing at various bars and weddings, or off writing her own music. Rachel is beyond thrilled to be apart of Dr. Lo’s awesome team!
Favorite childhood memory: seeing Elvis Costello live in concert with her mom
Favorite restaurant: Charcoal in Yardley, PA…or Dim Sum Garden in Philly! I’m a HUGE foodie!!
Favorite song or genre: I Loves You Porgy- Nina Simone
Worst Habit: Biting my nails
Favorite workout: Running, hiking, and swimming!
Most memorable moment at Dr. Lo’s: I’m still fairly new around here so I think I’ve got some more time to experience my *most* memorable moment, but some things I truly enjoy on a daily basis include Dr. Lo never failing to crack me up (him & his wife also came to support me at one of my band gigs my first week on the job!!) and everyone on the team making me feel so so comfortable and welcomed here so quickly. 🙂


***Dr. Lo’s Personal Guarantee:

Over the last 26 years, Dr. Lo and his team have helped hundreds of women achieve their goals and dreams for breast enhancement surgery, allowing women to finally have the breasts they have always wanted. In over 99% of women, this is achieved with one surgery. If for any reason, you are not entirely happy with your result, a second surgery may be recommended and Dr. Lo will not charge you an additional fee. (You will only be responsible for any additional hospital or anesthesia fees.) Dr. Lo and his team want the best result for you possible and for you to be happy with your look.***